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International telephone numbersHSBC Bank International Limited
Already a customer?
Please have your 10 digit PBN and six digit PIN to hand before you call.
HSBC Premier customers call: +44 1534 616 313
HSBC Advance customers call: +44 1534 616 212
All other customers call: +44 1534 616 000
Not yet a customer?
To learn more about offshore banking and HSBC Bank International, call +44 1534 616 055
HSBC Cards
Lost and stolen cards
If you are in the UK call: 08456 007 010
From outside the UK call: +44 1442 422 929
HSBC Bank Card Services
Premier customers in the UK call: 08457 707 070
Premier customers outside the UK call: +44 1226 260 260
All other customers in the UK call: 08457 404 404
All other customers outside the UK call: +44 1226 261 010
HSBC InvestDirect International Online Sharedealing Service
To apply for the service call: +44 1534 616055
Existing sharedealing customers in the UK call: 08456 080 848
Existing sharedealing customers outside of the UK call: +44 1226 261090
Find your nearest Premier Centre - click here
Do you live in the Middle East?
Contact our office in Dubai
Call: +971 (4) 423 6085
Email: dubai.repoffice@hsbc.com
Visit: Sunday to Thursday - 8am to 4pm
HSBC Bank International Limited
Dubai Representative Office
Emaar Square
Building 5
Po Box 66
Dubai
United Arab Emirates
| Do you live in Asia Pacific? | |
|---|---|
| Contact our office in Hong Kong | |
| Call: +852 2822 3225 | |
| Email: hsbcintltd@hsbc.com.hk | |
| Visit: Monday to Friday - 9am to 5pm | |
| HSBC Bank International Limited | |
| Hong Kong Branch | |
| HSBC Main Building | |
| 6th Floor, 1 Queen's Road Central | |
| Hong Kong S.A.R. | |
Do you live in Africa? |
|
|---|---|
| Contact our office in Johannesburg | |
| Call: +27 11 676 4347 | |
| Email: offshoreafrica@hsbc.com | |
| Visit: Monday to Friday - 9am to 5pm HSBC Bank International Limited 2 Exchange Square 85 Maude Street Sandown Sandton 2196 Johannesburg South Africa |
|
Send a message via PIB Secure Messages within Internet Banking
Send a message via Internet Banking
We welcome your feedback so that we can continuously improve our products and services. If you need to complain, please contact us in one of the following ways:
Already a customer?
1. Call us
Please have your 10 digit PBN and six digit PIN to hand before you call.
HSBC Premier customers call: +44 1534 616 313
HSBC Advance customers call: +44 1534 616 212
All other customers call: +44 1534 616 000
2. Send us a message
Log on to Internet Banking and send us a message via the Contact Centre
3. Write to us
The Manager
Customer Relations Team
HSBC Bank International Limited
HSBC House
Esplanade
St Helier
Jersey
JE1 1HS
Not yet a customer?
If there's something you're not happy with, then please call us on +44 1534 616 111
Lines are open 24 hours a day, 7 days a week, 365 days a year. Calls may be monitored and/or recorded for security and service improvement purposes.
